Privacy Policy

This Privacy Policy explains how Onne ("Onne," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our website, apps, and services (the "Service").

Because Onne combines astrology, compatibility analysis, discovery, and messaging, we may process sensitive information such as birth data, precise location, photos, messages, and inferred interests. Please read this policy carefully.

Onne is the controller of personal information described in this policy unless we state otherwise. For privacy requests, contact hello@onne.ai.

We collect information you provide, information generated through your use of the Service, and information from third parties.

We collect information directly from you, automatically when you use the Service, from other users (for example when they view or interact with your profile), from integrated services you connect, and from service providers that help us operate the platform.

We use personal information to provide and improve the Service, keep users safe, and comply with law.

Where GDPR or similar laws apply, we process personal information based on one or more of the following: performance of a contract, legitimate interests (such as safety, analytics, and product improvement), consent (where required), and legal obligation.

You may withdraw consent where processing is consent-based without affecting the lawfulness of prior processing.

Astrological and compatibility features may reveal information about your beliefs, preferences, or relationship interests. Location and photos may be considered sensitive in some jurisdictions.

Where required, we rely on your explicit consent or another permitted legal basis to process this information. You can limit certain processing by adjusting profile visibility, location permissions, or account settings.

We use automated systems and AI models to generate daily cards, profile suggestions, moderation signals, and support responses. These systems analyze birth data, profile content, usage patterns, and reports.

Automated decisions may affect feature availability or safety actions, but meaningful decisions with legal or similarly significant effects are subject to applicable protections and review options where required by law.

We do not sell your personal information. We share information in the following circumstances:

We may process and store information in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

We retain personal information for as long as needed to provide the Service, maintain safety records, resolve disputes, enforce agreements, and comply with legal obligations.

When you delete your account, we delete or anonymize personal information within a reasonable period, except where retention is required for legal, security, or backup purposes. Messages and reports may be retained for a limited period to support safety investigations.

We implement administrative, technical, and organizational measures designed to protect personal information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure.

We use cookies and similar technologies as described in our Cookie Policy. You can manage preferences through browser settings and, where available, our cookie controls.

We may send promotional emails or in-app messages where permitted. You can unsubscribe from marketing emails using the link in the message or by contacting hello@onne.ai. Service and security messages may still be sent.

Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal information, and to object to or withdraw consent for certain processing.

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of certain sharing for cross-context behavioral advertising. We do not sell personal information as defined by California law.

To exercise your rights, contact hello@onne.ai. We may verify your request and respond within the timeframe required by law. You may also use in-app account settings where available.

Onne is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. Our dating, meet, and chat features are available only to adults.

If you believe a user is under 18, report the account through in-app tools or contact hello@onne.ai. If we learn we have collected information from a child under 18, we will delete the account and associated data as quickly as practicable, consistent with the Children's Online Privacy Protection Act (COPPA) and similar laws.

Parents or guardians who believe their child provided information to Onne may contact hello@onne.ai to request deletion.

Residents of certain U.S. states and other jurisdictions may have additional privacy rights or disclosures. Where required, we provide supplemental notices or controls for those regions.

If you are in the EEA, UK, or Switzerland, you may lodge a complaint with your local supervisory authority.

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email where appropriate. The "Last updated" date reflects the latest revision.

Privacy questions and requests: hello@onne.ai

General support: hello@onne.ai